Contact & support centre
How can we help you?
Choose the right path below or send us a message. Every enquiry gets a reference number and goes to the team responsible for it.
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Customers of our brands
Contact your brand directly.
Each business has its own customer service and holds your booking, order or case file.
Our offices
Where to find us.
Group companies in the United States and Türkiye, with ground operations in Cuba.
United States
MYDN GROUP LLC · Corporate address
Miami, FL 33130, United States
Türkiye
MYDN GROUP SAĞLIK TURİZM TİCARET LTD. ŞTİ. · Coordination office
34464 Sarıyer / İstanbul, Türkiye
Cuba
Ground operations and medical coordination
Vedado, Plaza de la Revolución, Havana, 10400, Cuba
Help centre
Frequently asked questions.
Short answers about the Group and how to reach the right team.
Does MYDN GROUP sell services directly?
No. Services are sold and supported by each business on its own website: Cuba Health Assist, Heyo Travel and Trend Mercado. MYDN GROUP works with institutions, suppliers and partners.
In which countries are you active?
Our group companies are in the United States and Türkiye. Through our businesses we serve customers in Cuba, Mexico and Argentina, with ground operations in Havana.
How are the group companies related?
MYDN GROUP LLC (United States) and MYDN GROUP SAĞLIK TURİZM TİCARET LTD. ŞTİ. (Türkiye) are independent legal entities operating under common ownership within MYDN GROUP.
I have a booking, order or medical question. Who do I contact?
Please contact the business that serves you: Cuba Health Assist for patients, Heyo Travel for travellers and Trend Mercado for shoppers. They hold your file and can answer fastest.
How do I propose a partnership?
Choose “Partnership” in the form above, or see the Partnerships page for the types of partners we work with and how a partnership starts.
How do you use the details I send?
Only to answer your enquiry and keep a record of our correspondence. See our Privacy Policy.